TJPA Facility Director

San Francisco, California, United States | Full-time


The Opportunity

The Transbay Joint Powers Authority (TJPA) is actively seeking an experienced facilities leader who is inspired to help achieve the Transbay vision as its Facility Director.


About the Organization

TJPA is an historic collaboration between Bay Area government and transportation agencies. The TJPA’s eight-member Board of Directors is composed of representatives of the City and County of San Francisco, the Alameda-Contra Costa Transit District, the Peninsula Corridor Joint Powers Board, the California High-Speed Rail Authority, and Caltrans (the California State transportation agency).

The TJPA oversees the operation of the Transbay Program, a visionary multimodal transportation program and the Salesforce Transit Center, which opened to the public in 2018. The new state-of-the-art Center has enhanced mobility for a growing city and region. The Center features a 5.4-acre rooftop park and botanical garden, programmed public space, more than 100,000 square feet of shopping and dining, pop-up retail, and world-class public art. In further phases, the Center will ultimately connect eleven transportation services, including Caltrain and California High-Speed Rail.


The City and County of San Francisco

TJPA is located in the heart of San Francisco, the fourth largest city in California with nearly 900,000 residents. San Francisco is one of the most culturally diverse and internationally recognized of all American cities.


About the Position

The Facility Director is an executive level position which is hired by and reports directly to the Executive Director. The Facility Director provides leadership for all aspects of the TJPA facility’s daily operations, events, leases and maintenance, working with the full TJPA team. In addition, the Facility Director will oversee the performance and services of the contracted asset management team, including reporting and financial management.

The position has five key areas of responsibility:

Facility Operations

Manage and oversee all aspects of facility operations including event management of the Rooftop Park; oversee contracted asset manager services and performance; coordinate with transit operating agencies; and manage changes to asset management services and contract.

Financial Management & Reporting

Review and approval of annual budgets and contracted services procurement for facility operations and maintenance. Monitor and audit contracted asset management services, including use of performance measures.

Retail Program

Implement, oversee, and adjust as necessary the retail program vision and strategy, with a focus on active occupancies, revenues, and customer services.

Lease Enforcement

Ensure compliance with all facility contractual and lease terms.

Security Coordination

Coordinate with the Chief Security Officer; oversee role of asset manager in security responsibilities.


The Ideal Candidate

  • Possesses a track record of successful contract oversight in large scale facility operations
  • Has experience working with multiple public and private partnerships
  • Is willing to work in a small team-oriented environment, with limited staffing
  • Shares the TJPA vision for a world-class intermodal transportation terminal


Key Attributes of a Successful Candidate

Self-Starter—Must have a “can do” approach to owning and fulfilling core responsibilities.

Clear Communicator—Able to communicate clearly, concisely with elected policy makers, professional colleagues, contract service providers and leaseholders, and the public.

Detail-Oriented – Able to focus on the day-to-day operational issues that maintain the quality of the facility and services delivered. Daily facility walk-arounds are anticipated.

Strategic – Able to develop and implement the broader facility services strategy, including the continuing expansion of retail, services, and entertainment leasing at the facility. Is able to further incorporate the rooftop park in the overall array of facility operations and services

Public-Oriented – Has a demonstrated understanding of the values and priority of public service, including transparency, public engagement, and fiscal responsibility.

Entrepreneurial - Takes ownership and responsibility for achieving desired outcomes and solving challenges.



Qualifying Experience and Education

A Bachelor’s Degree in public administration, business, engineering, architecture and design, or facilities and construction management from an accredited university is required. A Master’s Degree in a related field is desired.

Ten years prior experience in facility management is required, preferably with supervisorial or management experience in transportation-related facilities.  A combination of both private and public sector experience is desired.

Prior experience as the lead facility executive is required, preferably with direct experience in both contracted services delivery, tenant relationships, and leasing strategy and management.


Compensation and Benefits

The salary range is $156,000-214,240 and is dependent upon qualifications and experience. In addition to competitive salaries, TJPA offers flexible benefit plans that include:

  • CalPERS public retirement plan
  • Deferred compensation plan
  • Health, dental, vision, and life insurance
  • Retiree health plan
  • Pre-tax savings accounts
  • Employee assistance programs (EAP)
  • Transit allowance
  • Cell phone allowance
  • 12 days per year vacation
  • 10 holidays
  • 12 days per year sick leave
  • Up to 5 days per year administrative leave

A modest relocation stipend may be considered for the successful candidate.


Application and Selection Process

Preliminary review of candidates on Wednesday, will Interested candidates should submit a cover letter and resume via the link below. A preliminary review of candidates will be conducted on Wednesday, October 13, 2021

Contact Nancy Hetrick at or 408-437-5400 for additional information.


Equal Employment Opportunity

The TJPA is an equal opportunity employer, and we value workplace diversity. We invite

resumes from all interested parties, including minorities, women, veterans, and persons with